| After-sales Service: | Online Guidance and Provision of Access |
|---|---|
| Warranty: | Online Guidance and Provision of Access |
| Usage: | Commercial Vehicle, Family Car, Novice Car |
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Chengdu Xinglan Hengjiu Automobile Sales Co., Ltd., established in 2015, is a wholesale supplier of all kinds of second-hand cars, all kinds of auto parts and accessories. We have exported to more than 100 countries, such as the United States, Mexico, Canada, Spain, Russia, Singapore, Thailand, India and so on. We provide customers with more affordable sources of new car, second-hand cars and auto parts, and provide them with products with higher cost performance, so that customers can have more advantages in the market.
1: How to place an order?
A: The procedure is like this:
1). Contact customer service to determine the freight and product model, configuration, quantity and other detailed information (you
can also arrange freight forwarding by yourself);
2). We provide you with a proforma invoice according to your final decision, which contains all product details;
3). You need to arrange the payment to our bank account, and then we will prepare the product to start production (the cycle is generally
about 10 days, which can be shipped specifically for your order configuration quantity);
4). After the product is completed, the remaining payment is paid, and we arrange forwarder delivery (or we provide relevant information
to arrange forwarder transportation by ourselves).
5).After completing this process, the customer service will track the product location and notify you when it is about to arrive and when
it arrives, so that you can quickly prepare for customs clearance and other related issues.
6). After getting the items, there will be a dedicated after-sales team waiting for your follow-up feedback.
2.What is the warranty?
You can enjoy technical support by phone or email forever.We will provide a prompt solution.We also offer the most convenient and
efficient spare parts support with competitive price.
3.What is the delivery time?
The delivery time is usually within 35 workdays after we received your prepayment.
4.Do you provide customized service?
Yes, we offer customized service as you need for the performance,including special requirements.
5.What is the payment method?
TT,Western Union.
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